Transportation Method:

My Dzire Studio Lingerie ships its products to 60 countries worldwide. We offer a variety of shipping options for each country on the checkout page, allowing you to select your preferred method.

Order Processing Time:

Our order processing time is 3-5 business days following receipt of payment. The exact duration depends on inventory availability, order size, and placement time. 

Each item undergoes rigorous quality inspection to ensure it meets our standards before being carefully packed in high-quality packaging.

Note:

Please be aware that during public holidays and Christmas, delivery times may be affected due to disruptions in services by our logistics partners. This may result in delays of 3-4 days or longer. We apologize for any inconvenience caused during this period and appreciate your patience

We apologize for any delays caused during this period and ask customers for their patience.

Order Tracking:

Upon shipment, you will receive a confirmation email and order update containing a tracking number. You can also track your order directly on the My Dzire homepage using the Track Order feature.

For any concerns regarding order tracking, please contact us at enquiries@mydzire.com , and we will promptly provide you with an update.

Shipping Costs and Precautions:

We maintain a flat shipping rate of $8.99 USD per package, regardless of order size, destination, or chosen shipping method

Important Information: 

Please ensure that your delivery information is entered accurately. If you identify any errors, please contact us promptly for corrections. Once an order has been shipped, changes cannot be accommodated, and we cannot be held liable for any resulting issues. Please note, we are not responsible for missing or lost items caused by incorrect customer data entries. We do not offer refunds or replacements for items lost due to inaccurate personal information provided by the customer.

Transportation Methods:

Standard Shipping: Estimated delivery time is 5-10 business days.

Express Shipping: Estimated delivery time is 2-5 business days.

Customs and Duties:

Please note that customs duties and taxes are the responsibility of the customer. Any additional charges incurred for customs clearance must be borne by the customer.